Shipping Policy
Thank you for shopping with Divergent Clothing Co. We are committed to providing a seamless and timely delivery experience for our customers. Please review our shipping policy below for detailed information on shipping times, methods, and other important details.
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Processing Time
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Customized Products: All customized products are made to order. Please allow up to 15 business days for production and delivery.
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In-Stock Orders: In-stock items typically ship within 5 to 10 business days.
Shipping Methods
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All orders are shipped via Priority Mail through USPS. This ensures that your items are delivered promptly and securely.
Delivery Times
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Customized Products: Delivery within 15 business days from the date of order.
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In-Stock Orders: Delivery within 5 to 10 business days from the date of order.
Shipping Rates
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Shipping rates are calculated at checkout based on the weight and destination of your order. We strive to offer competitive rates and ensure the best value for our customers.
Tracking Your Order
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Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the USPS website.
International Shipping
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Currently, we only ship within the United States. We are working on expanding our shipping options to include international destinations in the near future. Please check back for updates.
Important Notes
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Order Verification: All orders are subject to verification for security purposes. This may result in a slight delay in order processing.
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Incorrect Addresses: Please ensure that your shipping address is correct at the time of order. Divergent Clothing Co. is not responsible for packages delivered to an incorrect address provided by the customer.
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Shipping Delays: While we strive to meet our delivery times, unexpected delays may occur due to weather, holidays, or other unforeseen circumstances. We appreciate your understanding and patience.
Contact Us
If you have any questions or concerns about your order, please contact our customer service team at [customer service email] or call [customer service phone number]. We are here to assist you and ensure that you have a positive shopping experience with Divergent Clothing Co.
Thank you for choosing Divergent Clothing Co. We appreciate your business and look forward to serving you!